01
today
every call you miss is a patient who calls the practice next door.
after nathan
every ring becomes a booking.
24/7. every ring. every overflow the moment your front desk is on another line.
for Bayway Dental
nathan is your receptionist agent — he picks up every call baywaydental.commisses after hours. he's the first of several agents i build for dental practices. you start here. you upgrade when you're ready.
two rings. he picks up. you hear what i'd put on your line.
voice message from nathan
nathan, for David
01 / the inflection point
this isn't a software purchase. it's a decision about the next five years of your practice.
baywaydental.com
right now
line one is on hold with an insurance verifier. line two is a new patient asking if you take delta. line three just rang. that's the call that walks.
nathan picks up line three. and line four. and every line after they go home.
02 / the leak
these aren't hypothetical. five specific moments every practice loses patients in a normal day. each red pulse is one person choosing the office that answered.
12:30 · emergency call
a molar cracks at lunch. they call three dentists in ten minutes. the one that answers gets the patient.
16:55 · recall rebook
six-month recall wants to reschedule. hits voicemail. forgets. never comes back.
19:42 · new patient googling
a family googles "dentist near me" after dinner. the first real voice they hear gets the booking. not yours.
22:40 · insurance question
a prospect wants to confirm you take their plan before they book. no answer. they assume you don’t.
05:30 · before-work emergency
tooth pain since midnight. whoever opens first or answers now gets the chair.
1 in 0
new-patient calls never reach a human.
industry studies, rough average. your exact number depends on your call volume, your staff, your hours. the shape of the leak is on the timeline above — the math is yours to run.
03 / agent 01 · nathan
01
today
every call you miss is a patient who calls the practice next door.
after nathan
24/7. every ring. every overflow the moment your front desk is on another line.
02
today
your best people spend their mornings catching up on yesterday’s voicemails.
after nathan
nathan handles intake triage and after-hours calls, so staff show up to a clean inbox instead of a ten-deep voicemail queue.
03
today
the new patient who couldn’t book tonight books with whoever answered.
after nathan
nathan asks the right intake questions, puts them on your calendar, and texts you if they need a human before morning.
nathan is the first agent every practice needs. once he's live on your line, the next ones — billing, recall, review capture — plug in behind him. you build the stack one agent at a time.
04 / pricing
answering services charge $400–$800 a month and still miss calls. a part-time front-desk is $2,000+. nathan starts at $299, never sleeps, and texts you every lead the second it lands.
starter
the smart starting point
every call answered. every lead in your pocket.
then $299/mo
pro
nathan that actually books them in.
then $499/mo
enterprise
a nathan for each location, all under your brand.
then $799/mo
05 / or just reply
i answer every one personally. ask anything — pricing, how it integrates, whether it'll work with your phone system.